By PJWalsh | Monday, October 22 2012
We manufacture our own PVCu products at our Tewkesbury factory, ensuring every one we supply meets our own high standards.
Our sales staff and our team of highly skilled fitters are all salaried, so there will be no high pressure selling or rushed fitting - just quality workmanship backed up by a friendly and helpful customer services team who are available to answer any queries you may have. To further demonstrate our commitment to our customers, in February 2003 we were awarded the prestigious ISO9001 for Quality Management Systems, and have also achieved 'Investors in People' status for continuous staff development.
Firmfix can design, manufacture and install bespoke conservatories in any shape and style to enhance your property, from a small lean-to sun lounge to an elegant multi- shaped Victorian or Edwardian design. We offer a complete package to our customers - as well as fitting your products we can take care of planning applications, Building Regulations, electrical & plumbing work. We can also arrange finishing touches such s floor coverings and blinds.
Phil & Andy, the fitters, have just finished and we felt that we wanted to write straight away and say quite simply thank you. Like you we appreciated that the carport element of the job was not going to be straight forward but from what we can see they have made an excellent job of it. We have already enjoyed using the conservatory and it’s great. Not only were they really good workers but they have superb personalities and we have found it a pleasure to have them working here – nothing has ever been too much trouble (even if it was they never showed it!). Our thanks go not just to Phil and Andy who were the main installers but to the rest of the team. From day one when we requested an estimate through the planning, the onsite visits by Paul, the demolition squad(!) who dealt with removing the old conservatory, coping at times with awkward moments through to the finished product. Simply saying thank you does not seem enough but it is really meant. We will have absolutely no problem recommending your company.
We have had all our windows and doors replaced by Firmfix. What a fantastic job they did. Fitters were polite, friendly and showed alot of pride in their work. The sales team were great, showed a sound knowledge of products and were not pushy at all. There was a great amount of choice, the sales team had a good eye for what would look best where. Our property now looks great and is alot warmer, we have already really noticed a difference especially recently as the mornings have been colder, we are lookingforward to a nice cosy Christmas. Both windows and doors are a brilliant quality and a very competitive price. We were extreamly happy with the service and would have no hestitations in recommending Firmfix to friends. Thank you to the team.
Just a few lines to recognise what a fantastic job Firmfix did with our replacement windows. The Rosewood finish looks terrific and as well as this we have already turned our heating down. Please pass on my thanks to your fitters, who were professional, friendly and extremely tidy workers; they are a credit to you. We will certainly recommend you to all our friends. Once again many thanks
I live in a new build house and had always thought my front door looked plain, cheap and boring. On top of this the quality of my boring door was in my opinion rubbish. After 4 years of using it there were several dents in it. I was looking for something glam and special. After meeting the sales person from Firmfix I was really impressed by their choice and knowledge. I never felt pressured and got a great sense that he understood what I was looking for. My old white hollow dented front door was replaced by a solid, gorgeous black front door that stands out. Firmfix did all the work in no time when I went out for the day. I came home to see my new black front door and it bought tears to my eyes, it changed the whole look of the front of my house and was so classy. This was nearly two years ago and everybody that comes to visit me always mentions how nice it looks! Thanks Firmfix, I would recommend you to anyone!
After the wind blew off the roof of our garden room we were struggling to find a suitable contractor. Eventually Firmfix produced an acceptable proposal and carried out the work, to convert a tired building into an elegant orangery,with minimum disruption. The fitters and builders were efficient and friendly, always kep us informed and tidied up at the end of each day. Highly recomended.
We needed to replace over 30 windows on our property and were dreading the disruption, but Firmfix handled it all quickly and painlessly with no problems. First class competitively priced products, fast fitting and great customer service. I can highly recommend them.
We have used Firmfix at several properties that we own / manage. Their prices have always been competitive and we received positive feedback from residents regarding customer service. No hesitation in recommending.
i was VERY pleased with the service firmfix gave me from start to finish, the sales person was really friendly and had good knowledge. the process was very easy and when it cam to the installation of my new door i was overly pleased with the fitters and final outcome. i wouldnt hesitate in recommending firmfix for any of their products. i will certainly be having more when i need them.