HOUSING boss Hugh Aldridge has defended the way accommodation is allocated in the wake of mum-of-11 Heather Frost's 'mansion'.
The chief executive of Severn Vale Housing has defended the provider's role in the case.
The organisation has come under fire after The Citizen revealed it was building a six-bedroom home to accommodate the jobless Churchdown mum and her large brood.
But Mr Aldridge has spoken openly about the work they do to find homes for families – large and small.
There are currently 2,613 active applications on the housing waiting list for Tewkesbury Borough Council.
They also have some 4,000 tenants on their books in the county.
He said: "We provide good quality, low cost homes for people who need them.
"There is a needs based system and, after applicant's needs are assessed by the local council, they are placed into a band which gives them priority for housing."
A decision to provide a larger, purpose-built home for Heather Frost was made because of overcrowding in her current property in Innsworth Lane, which is two council houses knocked together.
But Mr Aldridge said they have other ways of dealing with overcrowding.
He said: "We also promote the use of mutual exchanges whereby people can swap with other tenants, both ours and other providers."
He said applicants score points according to their needs.
He said: "Applicants have their needs assessed, including medical issues, overcrowding and current property condition. Points are awarded to reflect an applicant's situation, and properties are allocated in points order ensuring that families are properly matched."