Excellence in patient care is to be rewarded in this year’s 2014 patient choice awards at Cheltenham General and Gloucestershire Royal Hospitals.
The public are being encouraged to come forward and have their say, by picking out hospital staff who have gone that extra mile to help them along their road to recovery.
Awards are designed to recognise the efforts of those special employees or groups of staff who demonstrate exceptional patient care, patients can nominate any nurse, doctor, midwife, therapist, receptionist, porter or other member of staff who looked after them during an out-patient visit, day treatment or longer hospital stay at our hospitals.
Hospitals trust chief executive, Dr Frank Harsent, said: “This award aims to recognise individuals or groups whose commitment and dedication ensures that exceptional care is delivered to our patients.
“At our trust, we are very lucky to have so many extraordinary members of staff who go out of their way to deliver exceptional care. This award gives local people the chance to acknowledge those special individuals who go the extra mile in the course of their work.
“If you have been impressed by the care and treatment from an individual or team and feel they deserve to be recognised for their dedication in providing high quality care, please nominate them today.”
Before making a nomination, people should consider:
• Did the staff member, ward or team make your visit to hospital as comfortable and stress-free as possible?
• Did they explain what would be happening to you during your stay?
• Did they take the time to discuss your concerns, or find someone who could?
• Were they caring and attentive to your needs?
• Did you find them approachable, kind, pleasant and helpful?
If the answer to one or more of these points is yes, then nominate here