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Passenger pulls emergency cord after platform mix-up

By Ben_Falconer  |  Posted: January 31, 2014

Police want to speak to this man after an emergency cord was pulled

Comments (6)

British Transport Police (BTP) officers are appealing for the public’s help to identify a man they wish to speak to about an incident on board a train at Stonehouse railway station.

Officers have today released CCTV images of a man they believe will be able to assist the investigation into the incident which took place on Thursday, 19 December 2013.

PC Frank Hedley, of BTP Gloucester, said: “A male passenger on board the 0944hrs Swindon-Cheltenham Spa service was in the second carriage of the three-carriage train and wished to alight at Stonehouse station.

“However, due to the short platform length at Stonehouse, the doors on the second and third carriages do not open and an on-train announcement was made informing passengers to walk through the train to the front carriage if they wished to alight at Stonehouse station.

“The passenger failed to do this and when the train departed Stonehouse with the man still on board, he pulled the emergency cord causing the train to come to a halt.

“When spoken to by the train guard, the man became abusive and threatened to damage glass on the train.

"The incident led to the train being delayed, causing inconvenience to other passengers and the rail industry.

“The man left the train at Gloucester and ran from the station before police arrived.”

Enquiries have been ongoing to trace the man responsible. Officers are now seeking the public’s help to identify the man in these photographs as it is believed he will have key information which can assist police.

Anyone with information is asked contact British Transport Police on Freefone 0800 40 50 40, or text 61016, quoting reference WWA/B8 of 31/01/14. Alternatively call the independent charity Crimestoppers anonymously on 0800 555 111.

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  • cosmicc  |  February 01 2014, 11:39AM

    Story does not make sense - a 3 car unit will fit in the platforms at Stonehouse,and these sets do not have selective door opening,so all the doors would be released.Also,the only occasion I can think of when you would be unable to walk through the train would be if you had a class 150/1 unit coupled to another set. And if you think First are bad,do you remember when Virgin ran it ? Worse than useless.

  • marty53  |  February 01 2014, 12:14AM

    I think I would class not being able to get off at your chosen station an emergency warranting use of the emergency cord. It is not the passenger's fault he cannot move from one carriage to another. It is primarily the TOC's fault for not providing a train where passengers can walk through in order to alight.

  • Kay_Powell  |  January 31 2014, 4:19PM

    It seems ridiculous that passengers are not able to walk through the carriages. If he got into the wrong carriage, he couldn't then get to the correct one. If he was hard of hearing, or there was other noise, he'd have missed the announcement. This is no excuse for pulling the emergency cord or being abusive, but First should sort out their trains.

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  • SmlngAssassin  |  January 31 2014, 3:14PM

    I should add that often you cannot walk thro the carriages to front carriage, so have to change carriage at Stroud via the platform, and that due to the high noise level from the train the announcements are in audible. I still don't condone his actions by the way....but come on First, we travellers deserve better for our expensive tickets.

  • IsitJimKerr  |  January 31 2014, 2:42PM

    Assuming he is frequent traveller, he would have been aware, plus there were announcements. This sort of action by anyone, let alone a middle aged person is totally unjustifiable, but tell me why is that we are being asked SIX WEEKS later?

  • SmlngAssassin  |  January 31 2014, 1:41PM

    I don't condone his actions, but as a regular on this route I understand his frustration, as it's ridiculous that they only open 1 door by the driver at Stonehouse on the 3 car trains which are old, cold and smelly - the sooner First lose this route the better, as delays and cancellations are frequent.