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Homes without water in Cinderford after pipe bursts

By The Citizen  |  Posted: May 05, 2014

  • Emergency water supplies arrive in the Forest of Dean. Picture by Mark Turner

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THOUSANDS of homes in Cinderford were without water today after a burst mains pipe five metres underground left the taps running dry.

Water supplies have started to return to households after crews from Severn Trent Water fixed the pipe around 3pm.

Residents have been warned that they may experience discoloured water due to the work on the pipe.

A spokesman for Severn Trent Water said: "If you experience a slight yellow or orange discolouration, please do not worry. I can assure you that whilst your water may not look appealing this does not pose a risk to health.

"If you do experience this, just leave your cold tap running for a short period, usually about 20 minutes, and your supply will return to normal."

Shops in Cinderford ran out of bottled water as residents began to panic buy and emergency water supplies were brought into the town.

Teams from Severn Trent Water were on site throughout the day repairing the pipe after it burst around 10pm last night but said the Bank Holiday Weekend made it slow going.

The spokesman said: "We needed special equipment to help us to dig down deep enough and it was difficult to get hold of such equipment on a Bank Holiday.

"We are really sorry for all of this and we hope this hasn’t caused you too much trouble.

“We know how difficult it is to have no water."

Severn Trent brought water into the area with a fleet of ten tankers and staff pumped the water directly into the water pipe system.

Meanwhile, the company set up free bottled water distribution points for affected customers in car parks at the Co-op store and Forest Daycare Centre.

Free bottled water is still available at the above locations.

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