Next week will see a temporary reception in use at Gloucester City Council whilst refurbishments take place.
The City Council's main reception at Herbert Warehouse will close on Friday 24th January 2014 for 10-12 weeks whilst refurbishment works take place.
From Monday 27th January customers to Gloucester City Council at the Docks will need to use a temporary reception situated at the lock side entrance to the North Warehouse.
North Warehouse used to be the City Council's Headquarters but three floors of the building have been leased to office provider Regus since January 2013.
The Council has come to an agreement with Regus to use some of the ground floor space temporarily while works to the Herbert Warehouse reception are carried out.
These works will enable the City Council to deliver more front line services in one location, meaning customers will be able to see one officer who can help with a number of queries.
Councillor Paul James, Leader and Cabinet Member for Regeneration, said: "The existing reception area is no longer fit for purpose and doesn't make most efficient use of the space.
"The works to the reception are part of our ongoing accommodation project, which has enabled us to reduce the amount of space we occupy as we slim down as an organisation, reducing office costs in the process.
"During the refurbishment works we have tried to minimise disruption for our customers by using North Warehouse rather than the alternative of Portakabins. We are grateful to Regus for their co-operation."
Councillor Jennie Dallimore, Deputy Leader and Cabinet Member for Communities and Neighbourhoods added "We've listened to customer feedback and the new reception area will enable officers to help residents with more of their queries than before.
"The new layout will also be more appealing and make the most of the space available and make it easier for customer to get the service they require."
During the refurbishment works disabled parking bays will be available at the North Warehouse for customers and those who are unable to manoeuvre the steps can access the reception via a bell in the Regus reception.