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Drivers "arguing" in massive Gloucester Quays tailback

By Ben_Falconer  |  Posted: November 26, 2012

Victorian Market at Gloucester Quays

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Fuming motorists argued, and tempers flared as traffic was reduced to a standstill at Gloucester Quays on Saturday.
Police were told by concerned callers that irate drivers waiting to leave the outlet shopping centre were arguiung as they waited hours to get out of the Quays car park.
Officers alerted highways officials because there appeared to be a problem with traffic light sequencing on St Ann Way during the afternoon.
One shopper, Catherine Hewer, said it spoiled a good day out at the shopping centre's Victorian Market event.
"It was horrendous," said Catherine, from Frampton-on-Severn.
"I didn't move the car for two hours. There were people with babies and small children who had to get out of their cars and get food.
"I had to leave to get something to eat. I got in the car at 4.10pm and got out of the Quays at 7.15pm.
"It was really nice to see it busy but I won't go there again. It was ruined by this delay."
A police spokesman said the force was called twice by people concerned at the length of time it was taking to get through the lights on St Ann Way.
One caller said they had seen people arguing in the queue to get out, while another told police people were becoming irate at the wait, just after 5pm.
He said a Police Community Support Officer was sent to the scene to help control traffic but highways officials arrived shortly after and the queues started to ease from around 5.30pm.

A spokesman for Gloucester Quays said: “In light of the unprecedented number of visitors over the weekend which far exceeded our predictions, we’re really sorry some experienced problems getting to and from the Victorian Christmas Market.

"We had contingency plans in place for additional parking as well as signage and traffic management systems – but we apologise to those experiencing delays. We will work closely with highways and other third parties to find a solution to traffic problems in the City particularly sequencing the traffic lights for our future events as Gloucester Quays is firmly on the map as a location for quality events and it’s clear that we’re attracting a larger number of visitors to the area than ever before.”

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  • Studley1975  |  November 26 2012, 11:23PM

    You Can Enter A Junction Box & Wait On The Yellow Grid If You're Turning Right, Providing Your Exit Road Is 'Clear'. Unfortunately People Tend To Get This Very Confused & All Manner Of Chaos Can Be Caused By Boxed Junctions, Mainly Due To The Apparent Lack Of Understanding. Realistically Could You Seriously Expect Box Junctions Across The UK To Be Monitored Regularly At Busy Periods........Not Likely!

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  • Lecorche  |  November 26 2012, 9:55PM

    Cars and Jerkwater on Severn. The epitome of incompatibilty and mismanagement!

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  • GlosAnarchy  |  November 26 2012, 9:16PM

    We could replace "The Bridge of Fines" with "The Junctions of Fines" and spend the money raised on public transport for the city!

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  • bdbear  |  November 26 2012, 8:40PM

    I thought there was more room between the stalls this time set out in the car park than crushed between the shops . Congrats to all who organised it even in the rain a great day out . Perhaps Peel Holdings can manage the rest of the city centre they might get people in to the city . I take it there was still a charge for the car park because according to lots of people no one shops when there is a charge !.

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  • bdbear  |  November 26 2012, 8:33PM

    You must not enter a box junction unless your exit is clear unless you are turning right quite simple really but fools like to block the road . The police do not inforce this anyway so why put down more paint . Must admit we saw the queue went back and caught bus they were 30 mins late because of the traffic but it looks like it was a good idea

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  • raidermanuk  |  November 26 2012, 2:32PM

    It's surprising how many motorists do not even know how to use a box junction, especially those turning right!

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  • Alfredo_  |  November 26 2012, 2:01PM

    @GlosAnarchy - every junction should be made a box junction by default.

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  • GlosAnarchy  |  November 26 2012, 1:48PM

    Itempest did you not see the great big crane in the middle of the site, yes in hindsight it would have been good to spread it out some more but then they probably didn't expect the numbers that arrived on the Saturday and Sunday. Yes at peek times it was busy but it was still enjoyable to walk around on Sunday afternoon.

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  • ltempest  |  November 26 2012, 1:19PM

    The major problem, as well as the traffic chaos was the concentration of the market stalls in such a small space, It stopped you form spending time (and money) as you were ushered from stall to stall with the flow of people. Why did the Quays management not spread out the stalls in the vacant areas between Mechants Road and High Orchard Road and also put some actually in The Quays arcade. They really need to think about how and where the stalls are located, far too many, too close together. We left without spending any money and would have bought items had we had the space to actually see the stalls.

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  • GlosAnarchy  |  November 26 2012, 1:09PM

    The sequencing of the lights was screwed up by ignorant drivers stopping accross junctions and the roads outside car parks blocking the was for other drivers. this then leads to the next junction down the road becoming grid locked and the process continues.... If drivers showed some more consideration I think you will find there would not have been the delays that some have experienced. An example would be the entrance to docks car park in Southgate street, the northbound traffic was blocked by a car that had stopped across the northbound lane as he tried to enter the FULL car park, there where also people queued in the southbound lane waiting to turn right into the FULL car park blocking the southbound traffic. There was also stationary traffic across the StAnns way bridge caused by stationary traffic across the junction into the Quays car park. Solution BOX junctions with police enforcement at all the main junctions on busy occasions like this and stop people queuing on the road to enter Southgate Street car park.

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