Angry councillors have been forced to defer a decision over plans for an Asda in Quedgeley.
Residents and the parish council were keen to see the plans given the nod.
But the city council's planning committee was told it could not legally make the decision as some information about the impact on other shops in Gloucestershire still had not been submitted by developers Robert Hitchins.
Councillor Jeremy Hilton (LB, Kingsholm and Wotton) said: "I don't understand why this is on the agenda this evening?
"Even the late material doesn't let us make the decision. It's just not good enough.
"We have no option but to defer but someone needs to sort it out."
Tensions were also high when councillors debated plans for a new housing estate in Podsmead.
Concerns were raised that all social housing had been removed from the scheme off Bristol Road
The 22-acre brownfield site was formerly the home of Wellman Graham, St Gobain and Contract Chemicals.
Dooba Investments V Ltd. already had outline permission to build 340 homes on the site and agreed 15 per cent would be affordable homes.
But it has now been given the nod to build 235 homes and remove all social housing from the scheme.
The amount of developer contributions it has to pay has been reduced from £4,418,585 to £1,218,313.
But Councillor Mary Smith (L, Matson and Robinswood) slammed the plans saying there were 5,332 people or families on the waiting list for a council house.
"We have a duty to help those people, " she said.