HEALTH care inspectors praised Cotswold Care Hospice staff and how they treats people who uses the charity’s services.
Inspectors from the Care Quality Commission visited the hospice in Minchinhampton to observe how people were cared for and to talk with people who use the service.
In their report, inspectors started that patients referred to the hospice as a “fantastic place” and that they would be “sad when their therapy ends”.
People using the charity’s hospice at home service said it was “wonderful, my saving grace” and it “gives me a breather”.
The charity, which employs more than 100 staff, last year had more than 600 new referrals from people for its services which are all provided free-of-charge.
The Care Quality Commission inspectors found that Cotswold Care Hospice respects and involves people who use the services, supports workers, cares for the welfare of its patients and assesses and monitors the quality of the service it provides.
Inspectors reported that one member of staff said they felt privileged to be able to help people at a time of need ensuring that “die with dignity and respect”.
Sian Cole, head of care services, said: “Our staff are an essential part of our resource and is what makes Cotswold Care Hospice a place people can turn to when they most need specialist support and care.”