Cheltenham Borough Council is still experiencing technological difficulties – nearly a week after they started.
The council's computer system went down last Friday and is still not working properly.
A spokesman for the council said: "We are still experiencing some issues with our IT systems however the majority of our customers should not be affected. We are working to resolve these issues as soon as possible.
"Our email and telephone systems are working, although some councillors may be experiencing difficulties accessing their council emails - they be contacted by telephone or post.
"Thank you for your patience and we will continue to keep you updated."