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Bus firm is one "most admired"

By BHawes  |  Posted: December 17, 2013

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Stagecoach Group, which provides bus services in Gloucestershire, has been named as one of the top 10 most admired businesses in the UK, according to an annual survey of corporate reputation.

The transport group, which operates bus and rail services in the UK and North America, was rated sixth out of almost 250 businesses across 26 sectors in the Britain's Most Admired Companies 2013 Awards.

Stagecoach – ranked above well-known businesses including Marks and Spencer, easyJet, Whitbread and Rolls-Royce – was also voted the top transport operator in the survey.

Criteria included financial soundness, community and environmental responsibility, value as a long-term investment and quality of goods and services.

Stagecoach was rated joint third for community and environmental responsibility, fourth for innovation, eighth for its use of corporate assets and joint 10th for the quality of its management.

Steven Stewart, Stagecoach Group's director of communications, said: "Delivering consistently on sustainable growth has been down to many of the areas highlighted in the survey as our strengths."

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2 comments

  • bdbear  |  December 18 2013, 9:11AM

    Fair point about the cheerfulness of the drivers , there again I cannot blame them to much I dont know of a more misrable bunch of people than Gloucester people . I got on the other day with a £ 5 note for a £1.30 ride luckly the give you change here lots of places they do not take money or they use the drop box system , you put your money in but get no change back , the driver was quite happy to change the note put a £ 2 coin on the coin thing I looked at it qand guess what it was a foriegn coin , that means the driver has to pay in out of his own pocket the money thanks to a rotten passenger , will he be happy for the rest of the day would you be happy no of course not . We get the service we deserve . If you want better service we need to pay more to get better people driving and treat them alot nicer . I had a freind who became a bus driver for a while , he had been in sales and always gave great customer service , he gave up after 3 years as he was fed up of the abuse and unthinking rudeness of a lot of passengers , if he could not hack in then we only have are selfes to blame

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  • Apothegm_  |  December 17 2013, 4:59PM

    No award for the reliability of its buses, or the cheerfulness and helpfulness of its drivers, I note... I don't suppose that matters when "admiration" is the quality being assessed.

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